FAQ (Frequently Asked Questions)
How Do I Receive My Download Files?
After completing your purchase, a download link will appear on the checkout page within a few seconds. Additionally, you will receive an email containing the download link—please check your inbox and spam/junk folder if you don't see it.
For added convenience, you can create an account on our website using the same email address you used at checkout. Once logged in, you can access all your previously purchased files in the "My Downloads" section of your account.
What Is a ZIP File?
A ZIP file is a compressed folder that contains multiple files bundled together. To access its contents, you’ll need to unzip it using software like WinRAR or 7-Zip.
Inside the unzipped folder, you’ll find:
- Editable Docs. file accessible with MS word or google docs (Google docs is free)
- A limited usage agreement
For PC Users: You may need to download 7-Zip or WinRAR if your operating system doesn’t have a built-in unzipper.
For Mac Users: Most Mac computers come with a built-in unzipper. Simply double-click the ZIP file, or right-click and select "Open" to unzip it.
Are Your Files Compatible with Mac and Windows?
Yes, our files are compatible with both Mac and Windows operating systems. To access and edit your files, you’ll need MS Word or access to Google Docs, which is free to use online. MS Word is also available as an online service, ensuring full compatibility across platforms.