Return and Refund Policy
Effective Date: November 21, 2024
At Rosa on Revenge, we strive to provide high-quality digital and physical products to our customers. Please carefully review our return and refund policy before making a purchase.
Digital Products
All sales on digital products are final.
Due to the nature of digital products, we do not offer refunds, exchanges, or cancellations once the product has been purchased and delivered.
If you encounter any issues with accessing or downloading your digital product, please contact us at rosaonrevenge@gmail.com, and we will be happy to assist you.
Clothing Products (Physical Products)
All sales on clothing products are final.
We do not accept returns, exchanges, or refunds on clothing products once the purchase has been completed.
Exceptions:
If your clothing product arrives damaged or defective, please contact us within 7 days of delivery with:
- Your order number
- Photos of the damaged/defective item
We will review the issue and, if eligible, provide a replacement or store credit.
Cancellations
Orders cannot be cancelled once they have been processed. Please ensure all details are correct before completing your purchase.
Contact Us
For any questions or concerns about this policy, contact us at:
Email: rosaonrevenge@gmail.com
Thank you for shopping with Rosa on Revenge. We appreciate your understanding and support of our small business!